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Setting up Custom Tracking Domain for Cloudflare
Setting up Custom Tracking Domain for Cloudflare

If you have issues setting up CTD on Cloudflare, this article could help!

Marija Zivanovic avatar
Written by Marija Zivanovic
Updated over a week ago

For Custom Tracking Domain to work on Cloudflare, please make sure you have "proxied" disabled:

User-uploaded Image

Please make sure the CNAME entry in CloudFlare is in 'DNS-only' mode (the cloud icon should be gray and not orange).

If the proxy has been disabled, please make sure the record is entered as:
​

Name: inst

Record type: CNAME

TTL: 3600

Then, check the propagation on Mxtoolbox.com - enter your Custom tracking domain (inst.yourdomain.com) and choose CNAME lookup:

Make sure that the CNAME record points to Canonical Name prox.itrackly.com

If this is not the case, we encourage you to contact your domain provider to help with record propagation.

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