The level of warmup pool determines the quality of engagement your accounts receive during warmup.
Standard Warmup Pool
The Standard Warmup Pool is the default for all accounts:
Identified by a green flame for warmup status.
Balanced account mix of Google, Outlook, and SMTP accounts.
Stronger engagement and deliverability compared to the Basic Warmup Pool.
Downgrade trigger: Exceeding the SMTP account limits, subject to the Fair Usage Policy, moves all accounts in your workspace, including Google and Outlook accounts, to the Basic Warmup Pool.
Basic Warmup Pool
Identified by a yellow flame for warmup status.
Mostly SMTP accounts with minimal Google and Outlook support.
Lower engagement and weaker deliverability compared to the Standard Warmup Pool.
What Triggers a Downgrade to Basic?
With an active Outbound plan, you can connect unlimited accounts to your workspace. However, the number of SMTP accounts eligible for the Standard Warmup Pool is subject to the limits defined for your Outbound plan under the Fair Usage Policy.
If the number of SMTP accounts in your workspace exceeds the limit for the Standard Warmup Pool, your workspace will be automatically moved from the Standard Warmup Pool to the Basic Warmup Pool. This applies to all accounts in your workspace, including Google and Outlook accounts, not just the SMTP accounts that exceed the limit.
Plans | Max SMTP Accounts in Standard Warmup Pool |
Growth | 100 |
Hyper Growth | 500 |
Light Speed | 1,000 |
Each Outbound add-on | 500 |
How to Return to the Standard Pool
Upgrade your Email Outreach plan or purchase Email Outreach add-ons to cover your total SMTP account count in the Standard Warmup Pool
Reassignment is automatic. Once you upgrade or purchase add-ons, all accounts are automatically reassigned to the Standard Warmup Pool.
Pool tier upgrades take effect daily at 12 am UTC.
Example:
To support 5,000 SMTP accounts in the Standard Warmup Pool:
1 Hyper Growth Plan (covers 500 SMTP accounts)
+ 9 Add-ons (cover 4,500 SMTP accounts)