If you are connecting an account that is not Google or Microsoft, you will need to connect it via the IMAP/SMTP option. Here are the steps:
Go to the Email Accounts on the left sidebar menu.
Click Add New.
Choose IMAP/SMTP
It's important to know the functions of IMAP and SMTP:
IMAP (Internet Message Access Protocol): IMAP is used to retrieve messages from your email server. It allows you to access your emails remotely while keeping them stored on the server.
SMTP (Simple Mail Transfer Protocol): SMTP is responsible for sending outgoing emails. It communicates with the email server to deliver your messages to the intended recipients.
To identify Server Settings in your email provider:
IMAP is typically referred to as the Incoming Server.
SMTP is commonly known as the Outgoing Server.
Most popular IMAP and SMTP hostnames
If you're unsure about the IMAP/SMTP settings for your email provider, here’s a list of the settings for some popular email services:
IMAP: imap.gmail.com (port 993)
SMTP: smtp.gmail.com (port 465 or 587)
Username: Email address
Password: Email password
IMAP server: imap.secureserver.net
Security type: SSL
Port: 993
SMTP server: smtpout.secureserver.net
Security type: SSL
Port: 465
IMAP Host: imap.hostinger.com
Encryption: SSL
Port number: 993
SMTP Host: smtp.hostinger.com
Encryption: SSL
Port number: 465
Incoming server: imap.titan.email
Port: 993
Outgoing server: smtp.titan.email
Port: 465
Email address: Your Titan address eg: jack@<domainName>
Password: Your Titan password
Username (if asked): Your Titan address eg: jack@<domainName>
If your Titan account is managed through GoDaddy, please contact GoDaddy Support for help with IMAP/POP setup or refer to this article
IMAP server: imap.ionos.com
IMAP port: 993
SMTP server: smtp.ionos.com
SMTP Port: 465
IMAP: imap.aol.com (port 993)
SMTP: smtp.aol.com (port 465)
1. Personal users with an email address as username@zohomail.com and Free Organization users:
Incoming Server Settings
Incoming Server Name: imap.zoho.com
Port: 993
Require SSL: Yes
Username: [email protected]
Outgoing Server Settings
Outgoing Server Name: smtp.zoho.com
Port: 465 with SSL or
Port: 587 with TLS
Require Authentication: Yes
User Name: Enter your Zoho username or your complete Zoho Mail address. If your domain is hosted with Zoho, then your email address will be in the format [email protected].
Email Address: Enter Your Zoho Mail address. If your domain is hosted with Zoho, then your email address will be in the format [email protected].
Password: Enter your Zoho account password. (You might require an Application-specific Password if Two-factor Authentication is enabled).
2. Paid Organization users with a domain-based email address, [email protected]:
Incoming Server Settings
Incoming Server Name: imappro.zoho.com
Port: 993
Require SSL: Yes
Username: [email protected]
Outgoing Server Settings
Outgoing Server Name: smtppro.zoho.com
Port: 465 with SSL or
Port: 587 with TLS
Require Authentication: Yes
User Name: Enter your Zoho username or your complete Zoho Mail address. If your domain is hosted with Zoho, then your email address will be in the format [email protected].
Email Address: Enter Your Zoho Mail address. If your domain is hosted with Zoho, then your email address will be in the format [email protected].
Password: Enter your Zoho account password. (You might require an Application-specific Password if Two-factor Authentication is enabled).
Incoming Mail (IMAP) Server
Server - imap.mail.yahoo.com
Port - 993
Requires SSL - Yes
Outgoing Mail (SMTP) Server
Server - smtp.mail.yahoo.com
Port - 465 or 587
Requires SSL - Yes
Requires authentication - Yes
Your login info
Email address - Your full email address ([email protected])
Password - Generate App Password
Requires authentication - Yes
IMAP information for the incoming iCloud Mail server
Server name: imap.mail.me.com
SSL Required: Yes
If you see an error message when using SSL, try using TLS instead.
Port: 993
Username: This is usually the name of your iCloud Mail email address (for example, johnappleseed, not [email protected]). If your email client app can't connect to iCloud Mail using just the name of your email address, try using the full address.
Password: Generate an app-specific password.
SMTP information for the outgoing iCloud Mail server
Server name: smtp.mail.me.com
SSL Required: Yes
If you see an error message when using SSL, try using TLS or STARTTLS instead.
Port: 587
SMTP Authentication Required: Yes
Username: Your full iCloud Mail email address (for example, [email protected], not johnappleseed)
Password: Use the app-specific password that you generated when you set up the incoming mail server.
SMTP host: smtp.protonmail.ch
Port: 587
Authentication methods: PLAIN or LOGIN
Encryption: STARTTLS
Username: your email address
Password: password for this email account
IMAP/SMTP servers name: mail.privateemail.com(Do not change)
Incoming server (IMAP): 993 port for SSL, 143 for TLS/STARTTLS
Outgoing server (SMTP): 465 port for SSL, 587 for TLS/STARTTLS
Verizon
Verizon
IMAP Host: imap.verizon.net
IMAP Port: 993
IMAP Username: Your email address is your username here.
IMAP Password Settings: Your verizon.net app password
SMTP Host: smtp.verizon.net
SMTP Port: 465
SMTP Username: Your email address is your username here.
SMTP Password Settings: Your verizon.net app password
Note: If your email provider is not listed above, please contact your email service provider directly to obtain the necessary IMAP and SMTP information required to sync your email account with Instantly.
This information will ensure smooth integration and functionality within the Instantly platform.
IMAP/SMTP connection error
Please make sure you are using the correct credentials. When connecting your email account using SMTP and IMAP, make sure to enter your details carefully to avoid any typos. This will help prevent any issues with connecting to your email account.
If you're still having trouble connecting, please perform the test below:
SMTP test: https://www.gmass.co/smtp-test
If the test fails, please share a screenshot of the result page with your provider to investigate why the IMAP/SMTP is failing.