Skip to main content
All CollectionsUnibox
OOO Resume - AI Smart Pause for Out-Of-Office
OOO Resume - AI Smart Pause for Out-Of-Office

Automatically resume sending emails once a lead is back to work

Updated over 4 months ago

Out-of-Office Resume feature utilizes AI to automatically manage your leads who are out of the office, pausing and resuming communications without any manual intervention. Your campaigns automatically continue the moment your leads return, thanks to the power of Natural language processing (NLP). This feature will revolutionize your email management!
​

The benefits of OOO Resume:

  • The AI detects out-of-office replies and pauses communication until the specified return date, ensuring your emails reach leads when they are back in office.

  • Once a lead is paused, you can see the status and manage it directly from the Unibox info popover. Adjust the return date or unpause the lead from there, if needed.

  • We provide this feature at no extra cost, setting us apart from competitors who charge for similar functionalities.

How to use this feature:

  1. Ensure "Stop on Auto-reply" is not enabled in your campaign options to activate this feature. You can, of course, keep the "Stop sending emails on reply" feature on. Only the checkbox shown in the screenshot below needs to be unchecked.
    ​

    ​

  2. In the Settings/Preferences tab, under AI Automation section, enable the "Automatically tag interest status in replies" option.


    ​

The much-anticipated AI-Driven OOO Resume ensures your campaigns automatically resume exactly when your leads are back, thanks to the power of NLP. Go ahead and enable it, you won't miss any OOO leads again!

Did this answer your question?