You can add follow-up steps to running campaigns without disrupting your outreach or losing progress.
Step 1: Pause Your Campaign First
Important: You must pause your campaign before you can make changes to the campaign email.
Go to the Editor section of your campaign
Click on "Pause" in the top right
The campaign will change to 'Paused' status
Step 2: Add Follow-up Step
Go to the "Editor" tab in your campaign
Click the "+" button to create a new follow-up step.
Step 3: Set the Wait Time
Choose how long to wait before sending this step:
The wait time counts from when the previous step was sent, not when you added the new step.
Recommendation: Wait 2-3 days between cold email steps to avoid appearing spammy.
Step 4: Write Your Email Content
Subject line: Leave it blank to continue the same email thread (recommended for follow-ups). Or write a new subject line to start a fresh thread.
Add Variants (Optional): Click "+ Add variant" if you want to test different versions. The system will split test automatically.
Step 5: Resume Your Campaign
Once you have added new steps:
Go to the Editor section of your campaign.
Click on "Resume" in the top right
The campaign will change to 'Active' status
Your campaign is now active with the new steps included.
Leads who haven't replied will automatically receive the new step(if "Stop on reply" is enabled)
The campaign progress may reset after adding a new step to the campaign, as previously completed leads will be reactivated. Once these leads receive all steps, the progress will increment.
