The warmup health score measures the percentage of your warmup emails that land in the inbox versus spam, calculated over a rolling seven-day window. It reflects warmup placement only and does not measure campaign placement.
Go to the Email Accounts dashboard
Find "Health Score" column
Aim for warmup health score above 90%
How Warmup Health Score Is Calculated
Health Score = (Warmup emails in inbox ÷ Total sent warmup emails) × 100
Check the "Warmup Emails" column in the Email Accounts dashboard. This shows emails sent in the last 7 days
Check the 'X saved from spam' in the warmup analytics
Total emails - Spam emails = Inbox emails
Calculate percentage:
Warmup emails sent (7 days): 80
Landed in spam: 1
Landed in inbox: 79
Health Score: (79 ÷ 80) × 100 = 98.7%
How to Improve Low Health Score
A low health score during the early stages of warmup is completely normal.
As your accounts warm up, our system introduces new recipient accounts that haven't interacted with yours before, resulting in some warmup emails naturally landing in spam at first. Our system automatically moves these emails from spam to the inbox, gradually building your sender reputation over time.
Verify DNS records:
Go to Email Accounts dashboard
Click "Test Domain Setup"
Ensure MX, SPF, DKIM, and DMARC are all configured
Fix any missing records
Confirm warmup is active:
Confirm that warmup is enabled and actively sending
Check how long the account has been warming
Use recommended warmup settings:
Increase per day: 1
Daily warmup limit: 10
Reply rate %: 30
Disable slow warmup: unchecked
Give it more time
Continue warmup for additional weeks
Health score improves over time
Reputation builds gradually
Why Is My Health Score at 0?
New accounts: If you just enabled warmup, accounts start sending warmup emails after 12 AM UTC the next day. Until warmup emails are sent, the score will remain at 0.
No recent activity: The health score only reflects the most recent 7-day period. If no warmup emails were sent in the last 7 days, the health score automatically resets to 0.