Configuring your sender name and profile photo helps your emails appear more professional and trustworthy in your leads' inboxes.
Important: Some email providers won’t display the sender name or profile pictures on the first unsolicited email. These details may appear after the recipient interacts with your emails.
Setting Your Sender Name in Instantly
Go to Email Accounts dashboard
Click on the email address you want to update
Click the "Settings" tab in the right panel
Under "Sender Name" enter your First Name and Last Name
Scroll down and click "Save" to apply changes
Setting Your Sender Name in Your Email Provider
You'll also need to update the name directly in your original mailbox (Gmail, Outlook, etc.) to ensure consistency:
Log into your email provider directly
Go to account or profile settings
Update the First Name and Last Name fields
Save the changes
Adding Profile Pictures
Profile photos need to be set up through your email provider (such as Gmail).
For DFY Google/Pre-warmed accounts purchased from Instantly: Please contact our support for assistance.
For Other Email Providers: Please contact your email provider for specific instructions.