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AI Custom Reply Labels

AI-powered Custom Labels

Updated over a week ago

Unibox NLP is a new, AI-powered feature that will transform the way you manage your campaigns.

With the help of AI, you won't have to manually label emails ever again. Our AI does it for you - it's fast, precise, and works in over 50 languages.


The benefits of this feature

  • Automated labeling

    Our AI can now intelligently detect and apply the appropriate custom labels to your emails, saving you tons of time on manual tasks.

  • Multi-language application
    The system can handle more than 50 languages, so if your leads reply in languages other than English, the Unibox NLP will understand the sentiment and apply the label accordingly.

  • No additional cost
    Unlike our competitors, we offer this advanced feature at no extra charge to our customers.
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How to enable the NLP Unibox feature:

1. In the Settings/Preferences tab, enable the "Automatically tag interest status in replies" option under the AI Automation section.

2. Select Labels: Select specific custom labels that you want the AI to consider. (Hyper Growth and Light Speed users will be able to enable custom labels.)

3. Test AI: Check how the AI classifies incoming replies by testing them. This helps you understand its accuracy.

If the AI isn't accurate, you can easily update the description of a specific custom label to improve its performance. Click on the pencil button next to the label and update the description.
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If the AI marks the replies incorrectly, please submit the feedback by clicking on the robot icon.

Let AI do the heavy lifting so you can focus on what matters most - closing the deals.
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