We will now automatically pause campaigns that have too many bounces to protect your accounts and deliverability. This feature is enabled by default for everyone.
The feature activates after a campaign has a minimum of 100 sent emails and a high bounce rate for recent emails.
You will see a "bounces" error message for campaigns that are paused due to this.
After you review the cause of the bounces you can reactivate the paused campaigns by pressing on the "play" button in the campaign list.
If a campaign is paused because of a high bounce rate for recent emails, please review and verify your email list and make necessary updates before resuming the campaign.
Make sure to verify your leads.
Check your copy for spam words.
Read more about why bounces happen here.
If a user reactivates a paused campaign, it will not be paused again for 7 days.
You can disable/enable this feature from your Account Settings -> Preferences -> Outreach Preferences.
