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High bounce auto-pause feature
High bounce auto-pause feature

Auto pause campaigns with high bounces

Updated over 3 months ago

We will now automatically pause campaigns that have too many bounces to protect your accounts and deliverability. This feature is enabled by default for everyone.

  • The feature activates after a campaign has a minimum of 100 sent emails and a high bounce rate for recent emails.

  • You will see a "bounces" error message for campaigns that are paused due to this.

  • After you review the cause of the bounces you can reactivate the paused campaigns by pressing on the "play" button in the campaign list.

If a campaign is paused because of a high bounce rate for recent emails, please review and verify your email list and make necessary updates before resuming the campaign.

  • Make sure to verify your leads.

  • Check your copy for spam words.

  • Read more about why bounces happen here.

If a user reactivates a paused campaign, it will not be paused again for 7 days.

You can disable/enable this feature from your Account Settings -> Preferences -> AI Automations.

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