Campaign error

Campaign paused and showing an error

Marija Zivanovic avatar
Written by Marija Zivanovic
Updated over a week ago

If you noticed an Error status of your campaign:

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You need to check the statuses of the sending accounts connected to this campaign. This error happens because all of the sending email accounts ran into a temporary error with their SMTP, which lead to automatically pausing the campaign.

Go to your email accounts dashboard and see if there are any error statuses.

If you see no errors or disconnects, relaunch the campaign by pressing the green Start button.

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