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Pipedrive Integration in Automations

The Instantly & Pipedrive integration is now live in our Automation Builder. You can now create powerful, automated workflows that connect Pipedrive with Instantly and other available tools.

Connect Instantly directly with your Pipedrive CRM to automatically sync leads, deals, activities, and more between both platforms.


Step 1: Create Your Automation

  • Go to the Automations tab

  • Click 'Add New' to create a new automation workflow

  • Design your workflow

  • Re-center, and navigate large automations easily

Managing Your Automations

  • Undo / Redo: Revert or reapply your most recent changes

  • Zoom In / Out: Adjust the canvas view

  • Re-center view: Automatically scales and positions the canvas to show all nodes

  • Run Test: Execute the workflow manually to test triggers and actions

  • Paused/Active Toggle: Pause or activate the workflow

  • Three dots:

    • Settings: Rename the automation or add a description

    • Re-arrange: Reset the positions of all nodes

    • Save: Save the changes

    • Duplicate: Duplicate the automation

    • History: Check the execution history of the automation workflow

    • Delete: Delete the automation


Step 2: Add a Trigger

You can add different triggers from Instantly, Pipedrive, or other available apps. One trigger can run multiple actions in a single flow.

Pipedrive Triggers

  • Person Created/Updated/Deleted

  • Deal Created/Updated/Deleted

  • Lead Created/Updated/Deleted

  • Activity Created/Updated/Deleted

Instantly Triggers

  • Lead interest status changed

  • Campaign finished for lead

  • Lead added to list

  • Lead replies


Step 3: Add Built-in Steps

HTTP Request

Push data from Instantly to external APIs.

Add Conditional Branching (If/Else Logic)

You can now add logic inside your workflows. Conditional branching is the simple “if this, then that” logic inside a workflow.

  • If the condition matches → Action A happens next

  • If the condition does not match → Action B happens next

The workflow makes the decision automatically based on the data: different data → different action → fully automated. Example:

  • If lead has a corporate domain → send Slack alert to a specific channel

  • If lead uses Gmail/Hotmail → send to a different channel

The IF condition node now supports multiple conditions in one step, with AND / OR logic. That means you can check several rules at once without stacking multiple IF nodes.

Add Delay

You can set a delay before the next action runs. Set delays in minutes, hours, or days to create more precise automation sequences.


Step 4: Add Actions

After setting up the triggers, choose what action(s) to perform in Pipedrive, Instantly, or other available apps.

Connect Your Pipedrive Account

If you don't have a Pipedrive account connected, click 'Add new' to connect your Pipedrive account.

Available Actions

  • Actions inside Pipedrive:

    • Create/Update Person

    • Create Activity

    • Create/Update Deal

    • Create/Update Lead

    • Create Note

    • Create Project Task

  • Actions inside Instantly: Add lead to list, Add lead to campaign

Configure Your Action

After selecting an action, click "Continue" to configure:

  • Map variables when creating person: Enter / to map the variables: Email, First name, Last Name, Phone, Organization ID, Label IDs, or Custom variables

  • Configure details for other actions

To get the Person ID, you'll need to configure a workflow:

  • Trigger: Person created in Pipedrive

  • Action: Add lead to Instantly campaign or list

  • In the 'Configure' step, add the Pipedrive person ID as a custom variable


Step 5: Test and Activate

Before going live, please always test your automation.

  • Click "Continue" after configuration

  • Test the trigger event

  • Verify the action completes successfully

  • Review the test results

Below is an example of the test result for a person created in Pipedrive: Upon receiving the Data Out result, you can check if the sample person has been created in Pipedrive.

You can now activate the workflow by toggling the switch on and check the execution history of the automation workflow to verify its success.

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