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Setting Reminders in Unibox

Learn how to set up a reminder in Unibox so you never miss a follow up opportunity

Unibox makes it simple to set reminders to follow up on emails. Perfect for when leads ask you to check back later or when you want to ensure you follow up if they don't respond.

How to Set a Reminder

  • Open the reply in Unibox

  • Click the "Reply" button

  • Check the "If no reply" box

  • Select the date when you want to be reminded

  • Click Send


How to Remove a Reminder

Go to the More → Reminders Only tab in Unibox to see all active reminders.

If a lead replies before the reminder is due, the reminder icon is automatically removed from the Inbox. However, the reminder will still appear in the Reminders Only folder until it is manually removed.

To manually remove a reminder:

  • Go to the Reminders Only folder

  • Locate the conversation with the active reminder

  • Hover over the clock icon to view the reminder date

  • Click the clock icon, then select Remove reminder

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