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How to Verify Leads

How to verify emails on Instantly

Email verification ensures that your leads are valid and deliverable. This protects your sender reputation and improves campaign performance.

This guide covers how to verify your leads in Instantly and manage the verification results.

Verification Cost: 0.25 Credits per lead


Purchasing Data Credits

Before verifying, ensure you have sufficient credits.

  • Go to the Billing page

  • Click the Data Credits tab

  • Review your credit balance(Remaining credits/Total credits allocation)

  • If you’d like to view how your credits have been used, click See Usage.

  • If you're on a free trial, you get 100 free credits to test verification. Subscribe to the Data Credits plan if you need more credits.

  • Choose credit package based on your list size

    • Calculation: Number of leads × 0.25 = Credits needed

    • Example: Verify 1,000 leads = 250 credits (1,000 × 0.25)


Verify Leads During Campaign Upload

The easiest method is to verify leads as you upload them to campaigns.

  • Create a new campaign or open an existing campaign

  • Navigate to the Leads section

  • Click "Add leads"

  • Select your preferred import method. For all available import options, see here

  • Check the "Verify leads" checkbox

  • Click "Upload all" or "Import emails" button

    • Leads upload to campaign

    • Verification process begins immediately if you have enough credits

    • Status shows "In verification queue" while processing

    • Updates to Verified/Invalid/Risky when complete


Verify Existing Leads in Campaign

If you've already uploaded leads without verification, you can verify them individually or in bulk.

  • Go to the cold outreach campaign with unverified leads

  • Navigate to the Leads section

  • Click the checkbox to select leads -> Rows actions

  • "Verify leads" option appears in the dropdown

    • Verification process begins immediately if you have enough credits

    • Leads show "In verification queue" status

    • Updates to Verified/Invalid/Risky when complete


Verify Leads in Leads Tab

  • Go to Leads section

  • Campaigns: Select the target campaign

  • List: Select the target list

  • Click the checkbox to select leads in the target list or campaign

  • Next, click on the 'Enrich & AI' option. If the 'Enrich & AI' option disappears after selecting leads, it means the leads are from SuperSearch and have already been verified

  • Select Verification -> Validate Email to validate emails.

  • Click Continue and select one of the 3 options (enrich first xx leads, enrich 100 leads, or enrich all leads in the list)


Understanding Verification Results

Leads that are being verified will display the status "In verification" when you verify them in the campaign. Status updates to Verified/Invalid/Risky when verification is complete.

Invalid and Risky leads will not be contacted by default. If you want to send to risky leads:

  • Go to your cold outreach campaign

  • Navigate to Settings -> Advanced settings -> Sending rules

  • Look for "Allow risky emails"

  • Check the "Enable risky emails" box

  • Campaign will now send to risky leads


Managing Invalid and Risky Leads

To free up space for new leads, you can create a filter to remove invalid or risky emails after verification. Here are the steps:

  • Go to the cold outreach campaign with verified leads

  • Click "Leads" tab

  • Filter by verification status:

    • Click "Filters" button

    • Select "Lead status" dropdown

    • Choose "Invalid" or "Risky"

  • Click the checkbox to select all filtered leads

  • Download or delete filtered leads

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