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AI Inbox Manager
AI Inbox Manager

Save time by automating responses to initial replies from leads

Marija Zivanovic avatar
Written by Marija Zivanovic
Updated over a week ago

Timely responses, even when you are not actively managing your inbox, ensure that leads receive quick attention, helping you to convert positive replies into booked meetings.
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The AI Inbox Manager feature allows the automatic scheduling of email replies from your Unibox:

  • By default, emails are sent out 5 minutes after receiving a lead's first reply.

  • The automatic scheduling is applicable only for a leadโ€™s first reply and excludes automatic responses.

Automatic emails are only scheduled when the AI is confident about its reply suggestions.
The best way to test this is to regularly check and familiarize yourself with the AI's reply suggestions when writing emails from the Unibox.

How to set it up:
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โ€‹Step 1 ๐Ÿ‘‰ Ensure that the reply suggestions are working well for you when you're using the Unibox

Step 2 ๐Ÿ‘‰ Set up 'clean' Reply Macros, ensuring there are no missing placeholders or invalid variables (e.g., use "{{firstName}}" instead of just "name").

Step 3 ๐Ÿ‘‰ Enable the feature from the Preferences tab:
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Don't forget to hit "Save"!

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