Campaign progress increases only when leads complete all steps, not when they receive individual steps. Once all leads have completed every step in the campaign, campaign progress reaches 100%.
Hover over the progress percentage for a detailed breakdown. Example:
Total Leads: 5
2 lead still in progress (haven't finished all steps)
3 leads completed all steps
Progress: 3/5 = 60%
How to Check Campaign Activity
You can check the actual sending activity to understand the campaign progress.
View Step Activity
See how many leads have progressed through all steps:
Open your campaign
Go to the "Analytics" section
Scroll to "Step Activity"
Review how many leads have received all steps
Check Real-Time Sending Activity
If your campaign progress is stuck, it doesn’t mean the campaign isn’t sending. Leads may still be in the follow-up steps. You can verify that emails are actually being sent:
Open your campaign
Go to "Analytics"
Scroll to the "Activity" section (next to Step Activity)
Apply the "Email sent" filter
View the most recent sending activities
What this shows:
Timestamps
Step number
Which leads were contacted
Which sending accounts were used
Troubleshooting: Emails Not Sending
If you see 0% progress AND no sending activity, check these:
1. Sending Accounts Assigned
Go to "Accounts To Use" tab:
At least one account assigned
Assigned accounts are active
Accounts have completed warmup
If using tags, at least one account associated with the tag
2. Sequence Emails Complete
Go to "Sequences" tab:
All steps have email body copy
Emails saved
3. Campaign Schedule Active
Go to "Schedule" tab:
Current day/time is within sending schedule
Schedule hours are set correctly
End date is not a past date
4. Campaign Launched
Check campaign status:
Shows "Active" not "Draft" or "Paused"
No error messages displayed