Warmup can be disabled when your accounts are bouncing too many warmup emails sent by other Instantly users in the warmup pool. This is necessary to ensure that the quality of our warm-up pool remains high for all users.
How to filter accounts with warmup disabled?
You can easily filter accounts with warmup disabled by following the steps below:
Go to the Email Account dashboard
Click 'All statuses' to filter warmup statuses:
Warmup active(Green/Blue/Orange flame): Accounts with warmup enabled
Warmup paused(Grey flame): Accounts with warmup paused
Warmup has errors(Red flame): Accounts with warmup disabled
How to reactivate warmup?
When the warmup is disabled, you can request warmup reactivation codes (on a per-account basis) directly in the dashboard to re-enable the warmup for your accounts.
Before proceeding with warmup reactivation, please click the Test domain setup option in the Email Accounts dashboard to verify if your DNS records are set up properly.
When the DNS records are missing, your accounts may bounce warmup emails, leading to the warmup being disabled. Learn how to set up the DNS records here.
MX Record: MX record is known for directing emails to you. Without an MX Record, you won't be able to receive replies.
SPF record: SPF record specifies authorized domains to send emails. It helps reduce spam and phishing attempts and improves your email deliverability.
DKIM record: DKIM adds a signature to emails, making them easier to trace and preventing spoofing.
DMARC record: DMARC authenticates emails, letting the world know they were sent from a legitimate source.
Once the DNS records are properly configured, you can follow the steps below to request warmup reactivation codes and enable the warmup:
Go to the Email accounts dashboard and click on the red flame icon.
Click Request reactivation code. The activation code will only be sent when the email address is deliverable.
If the email address is undeliverable, you will receive this error: 'Couldn't send an email, please check if the account address is deliverable'. Please contact your email provider to ensure the email account is able to receive emails.
Enter the activation code you received and click Submit.
The warmup will be re-enabled.
