Sometimes we must deactivate warmup when its usage begins to adversely affect other users in the pool.
Bouncing emails from other users in the warmup pool
Warmup can be disabled when your accounts are bouncing too many warmup emails sent by other Instantly users in the warmup pool. This is necessary to ensure that the quality of our warmup pool remains high for all users.
We added a pre-check layer so that any new account that's getting connected to the pool will have its deliverability checked by multiple third-party providers - that way, even if our primary system is having issues, we'll know for sure that an account is 'safe' to join the pool.
How to re-enable warmup?
You can now request warmup reactivation codes (on a per-account basis) directly in the dashboard to re-enable the warmup for your accounts if it's been disabled. Please follow the steps below:
Go to the Email accounts dashboard and click on the red flame icon.
Click Request re-activation code.
Enter the activation code you received and click Submit.
The warmup will be re-enabled now.
Note: the activation code will only be sent when the email address is deliverable. If the email address is undeliverable, you will receive this error - Couldn't send an email, please check if the account address is deliverable.