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Managing Bounced Leads

What happens to the leads with "bounced" status

Updated this week

When a lead bounces, Instantly automatically stops all follow-up emails to protect your sender reputation.

You can follow these steps to prevent bounced leads from being contacted in future campaigns:

Step 1: Filter Bounced Leads

  • Go to the Campaign - Leads tab

  • Click on the Filter button

  • Select 'Bounced' status

Step 2: Download Bounced Leads

  • Select the filtered leads:

    • Tick individual checkboxes

    • Or click "Select all results" to select all bounced leads

  • Click the download icon

Step 3: Add Bounced Leads to Blocklist

Prevent these emails from being contacted in any future campaign.

  • Go to Settings β†’ Blocklist

  • Click "Import"

  • Select the downloaded bounced leads CSV

  • Confirm upload

  • Follow detailed steps here

These email addresses will be automatically excluded from all future campaigns.

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