When a lead bounces, Instantly automatically stops all follow-up emails to protect your sender reputation.
You can follow these steps to prevent bounced leads from being contacted in future campaigns:
Step 1: Filter Bounced Leads
In the Campaign
Go to the cold outreach Campaign -> Leads tab
Click on the Filters button
Select 'Lead status -> Bounced' status
In the Leads tab
Go to the Leads tab
Click "Lists" or "Campaigns"
Select your target list or campaign
Click on the Filters button
Select 'Lead status -> Bounced' status to view bounced leads in the target list or campaign
In the CRM
Go to the CRM -> Leads
Click the Filters button
Select Lead status → Bounced to view bounced leads across your workspace
You can also select a specific campaign or list to filter the bounced leads
View Bounced Leads from Analytics (Recommended)
Go to your Campaign
Click the Analytics tab
Scroll down to locate Bounces
Review bounce types (Hard, Soft, Unknown) and reasons
Click "View" to inspect a specific bounced lead
Step 2: Download Bounced Leads
Select the filtered leads:
Tick individual checkboxes
Or click "Select all results" to select all bounced leads
Click "Row actions -> Download selected"
Step 3: Add Bounced Leads to Blocklist(Optional)
Prevent these emails from being contacted in any future campaign.
These email addresses will be automatically excluded from all future campaigns.
