The cancel button can be found at the bottom of the billing page and you will be taken to the cancellation form when you click on 'Cancel plan'.
If you have multiple plans: Instantly Credits(SuperSearch), Email Outreach, CRM, Inbox Placement, please ensure that you follow the cancellation process for each one.
Note: To cancel add-ons and website visitors, please contact our chat support before the renewal date.
Please note that simply canceling your email outreach plan or deleting your Instantly account will not automatically cancel the Done-For-You or Pre-warmed domains/email accounts, as they are separate subscriptions.
You can cancel the domains/email accounts manually on the billing page --> Email accounts & Domains section.
To confirm if the plan has been canceled successfully, you can navigate to Billing and Usage > Payment and Invoices > Manage. This section will display all your subscriptions, along with their expiration and renewal dates.
Additionally, you can also confirm if the plan has been canceled successfully by checking the expiration date on the billing page.
If the plan is scheduled to be canceled at the end of the billing cycle, it will display the expiration date on the right instead of the renewal date.
If the plan is already in trial status, it indicates that it has already been canceled.
