How to cancel plans
The cancel button is located at the bottom of the billing page. Clicking on 'Cancel plan' will take you to the cancellation form.
Go to the billing page
Each tab at the top corresponds to a different plan type. Please switch tabs based on the subscription you wish to manage.
Scroll down to the bottom of the page to find the 'Cancel plan' button.
The plan will be canceled once you click the 'Proceed with cancellation' button.
If you have multiple plans: Instantly Credits(SuperSearch), Email Outreach, CRM, Inbox Placement, please ensure that you follow the cancellation process for each one.
Note: To cancel add-ons and website visitors, please contact our chat support before the renewal date.
To cancel DFY or Pre-warmed domains/email accounts, please go to the billing page --> Email accounts & Domains section.
How to confirm cancellation status
To confirm if the plan has been canceled successfully, please navigate to Billing and Usage > Payment and Invoices > Manage.
This section will display all your subscriptions, including their expiration and renewal dates. You can also complete the past-due invoice here.
Additionally, you can confirm if the plan has been canceled successfully by checking the expiration date on the billing page.
If the plan is scheduled to be canceled at the end of the billing cycle, it will display the expiration date on the right instead of the renewal date.
If the plan is already in trial status, it indicates that it has already been canceled.
