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How to confirm that the plan is canceled
How to confirm that the plan is canceled
Updated over 3 months ago

If you have more than one active plan in your account, you can cancel individual plans instead of canceling the complete subscription.
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The cancel button will be on the billing section:

  • When you click on "Cancel plan", you will not go through the cancellation form - it will simply ask you for confirmation.
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  • If you only have 1 primary plan, you will be taken to the cancellation form.

You can confirm the cancellation by checking the billing page, where the cancellation date will be listed next to the plan.

If you only have one plan, the plan shall be canceled at the end of the billing cycle.

But if you have both the Lead Finder and Email Outreach plans, and you only cancel the Lead Finder plan, the Lead Finder plan will be canceled immediately. The remaining Email Outreach plan will then be canceled at the end of the billing cycle.

Note: If you have multiple plans (Lead finder/Email Outreach), please make sure you do the process for both.

To cancel add-ons, verification plan or DFY domains and email accounts, please contact our chat support before the renewal date for assistance.

The billing cycle is from date to date (not 30 days).

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