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How to Add Email Signatures

Learn how to add signatures to your emails

If you have multiple accounts with different names for sending campaign emails, you can use variables to import the signature, sender name, or email address of the sending account into the email.


Account Signature Variable

If you've configured a signature for each sending account, you can import it into your email with the variable {{accountSignature}}.

Step 1: Configure Signatures for Each Account

  • Go to the Email Accounts dashboard

  • Find the account you want to configure

  • Click on the email account.

  • Navigate to the Settings section in the pop-up

  • Scroll to the signature editor area

  • Create signature

    • You can add images and links to your signature

    • Spintax also works in the account signature

  • Save the signature for this account. The signature is now associated with this specific account

  • Repeat for all accounts. Configure signature for each sending account

Step 2: Insert Signature Variable in Campaign

  • Go to the Editor section of the campaign

  • Select the email step to edit

  • Click where you want the signature (usually at the end of the email)

  • Insert variable:

    • Click the "Variables" button in the bottom editor toolbar

    • Scroll to find {{accountSignature}}

    • Click to insert

  • Variable appears:

    • Shows as {{accountSignature}} in editor

    • Will be replaced with each account's signature when sent

Step 3: Preview Emails

  • Click the Preview button

  • Select a sending account in the 'Send from' field

  • Verify if the correct signature appears


Name and Email Variables (Manual Signature)

There are three variables you can use to manually insert the sender name and email address of the sending account into the email:

  • Sending account's full name: {{sendingAccountName}}

  • Sending account's first name: {{sendingAccountFirstName}}

  • Sending account's email address: {{sendingAccountEmail}}

Step 1: Configure Sender Names

  • Go to the Email Accounts dashboard

  • Find the account you want to configure

  • Click on the email account.

  • Navigate to the Settings section in the pop-up

  • Find the "Sender Name" field

  • Enter first or last name

  • Save settings. Repeat for all accounts or bulk update the same sender name for multiple accounts.

Step 2: Build Manual Signature

Example format:

Best regards, 
{{sendingAccountName}}
{{sendingAccountEmail}}

With first name only:

Cheers, 
{{sendingAccountFirstName}}

Step 3: Insert in Campaign

  • Go to the Editor section of the campaign

  • Select the email step to edit

  • Click where you want the signature (usually at the end of the email)

  • Manually paste the three variables into your email sequence

  • Save the changes

Step 4: Preview Emails

  • Click the Preview button

  • Select a sending account in the 'Send from' field

  • Verify if the correct signature appears


HTML Signatures

You can use some of the online signature generators to generate the HTML code.

To add HTML signatures, switch to Code View and add the HTML code there. Once you add it, please preview the email to ensure the HTML code is working as expected.

  • Open the sequence editor in the campaign

  • Find the "Code View" toggle

  • Click to switch from visual editor to code

  • Locate insertion point:

    • Scroll to the end of email content in code

    • Find where you want signature

  • Paste HTML:

    • Paste signature HTML code

    • Ensure proper formatting

  • Switch back to visual:

    • Toggle back to visual editor

    • Verify signature appears correctly

    • Check formatting

  • Save and Preview

If the images or HTML formatting in the signature are not working properly, please check the following campaign settings that block images:

1. Check Delivery Optimization setting in the campaign:

  • Go to your campaign's Settings → Advanced Settings → Basic Deliverability section

  • Find "Delivery Optimization" setting

  • Send emails as text-only(no HTML):

    • When enabled, this removes images from all steps and sends all emails as plain text

    • Disable it to allow images in all steps

  • Send first email as text-only

    • When enabled, this sends the first email as plain text

    • Disable it to allow images in the first email

2. Check Advanced Deliverability setting in the workspace:

  • Find "Always send first email as text-only"

  • If enabled, it removes images in the first email across all campaigns

  • Disable it to allow images in the first email across all campaigns

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