Deleting leads from the campaign frees up your uploaded contact limit. This guide covers all methods for bulk deleting leads from your campaign or list.
Important: Deleted leads CANNOT be recovered. Always download leads before bulk deletion to keep a backup.
Delete from Campaign
To remove leads from a campaign, please follow the steps below:
Open the target cold outreach campaign
Go to the "Leads" tab
Filter leads when needed: Target specific segments before deleting to avoid removing wrong contacts. Learn more details here
Lead status: Contacted, Interested, Meeting Booked, Completed, etc.
Lead owner: Filter by lead owner
Lead ESP: Filter by email provider (Gmail, Outlook, etc.)
Lead ESG: Filter leads by SEGs(Secure Email Gateways)
Conditions: Advanced filtering based on campaign activity
Click the checkbox to select individual or all leads
The number of selected leads shows in the "Row actions" button. Verify the count before proceeding.
Select the "Delete selected" option in the dropdown
Delete from the Leads tab
Go to the Leads tab
Click "Lists" or "Campaigns"
Select your target list or campaign
Click the checkbox to select leads
Once leads are selected, the "Row actions" button appears in the top-right corner
Click "Row actions" to open the actions menu
Click "Delete selected"
Delete from CRM
Go to CRM -> Leads section
Click the Filters button
Campaigns: Select the target campaign
List: Select the target list
Click the checkbox to select leads in the target list or campaign
Once leads are selected, the "Row actions" button appears in the top-right corner
Click "Row actions" to open the actions menu
Click "Delete selected"
Delete from Unibox
You can also delete a lead from Unibox by clicking the three dots(...) and selecting the "Delete lead /Add to Blocklist" option. Here are the steps:
Go to Unibox
Open the lead's conversation
Click three dots (...) in top-right corner
Select "Delete lead/Add to Blocklist" from the dropdown
Choose deletion scope:
Delete all leads with the same domain (from the same company)
Delete the lead from all campaigns
Add to blocklist. This option also removes the reply from Unibox
Frequently Asked Questions
Can I recover deleted leads?
Can I recover deleted leads?
No. Deletion is permanent and cannot be undone.
Can I remove contacts after a campaign finishes and add new ones?
Can I remove contacts after a campaign finishes and add new ones?
Yes. After a campaign completes, you can remove the leads used in that campaign and add new leads.
If I delete a lead from one campaign, does it delete from all campaigns?
If I delete a lead from one campaign, does it delete from all campaigns?
No. Deleting from a campaign only removes it from that specific campaign. The lead remains in other campaigns and CRM lists.
What happens to Unibox conversations when I delete leads?
What happens to Unibox conversations when I delete leads?
If you manually delete a lead from a campaign, their replies remain in Unibox. Replies will only be removed from Unibox if you manually delete them there.
Will deleted leads be automatically removed from blocklist?
Will deleted leads be automatically removed from blocklist?
No, deleting leads from campaigns won't automatically remove them from the blocklist.