The Billing & Usage section allows you to manage your Instantly subscriptions, view billing details, and check payment methods.
Click the initial name avatar in the bottom left corner.
Click 'Settings'
Navigate to 'Billing & Usage'
Billing
This section displays your current subscription details, including renewal date and billing frequency. You can manage your subscriptions by upgrading, downgrading, or canceling plans, as well as comparing different plan options.
You'll see multiple tabs at the top of the billing page. Each tab represents a different subscription type.
Email Outreach: Connect and warm up unlimited email accounts, upload leads, and send campaign emails.
Instantly Credits: SuperSearch, lead enrichment, lead verification, Copilot, AI reply agent, AI sales agent, and Website Visitors.
CRM: Manage emails, calls, SMS, tasks, and LinkedIn connections within a single platform.
Inbox Placement: Test email deliverability and spam scores.
Done-For-You (DFY) Services: New domains and email accounts
Pre-Warmed Accounts: Pre-warmed domains and email accounts
Check out the plan overview to choose the plan that best suits your needs.
Email Outreach plan
You can view your current uploaded contacts limit and usage on the billing page.
Example: 4,130 / 25,000 in the below example
Current number of contacts uploaded / Total uploaded contacts limit
You have uploaded 4,130 leads across all your campaigns
Your total uploaded contacts limit is 25,000 (Hyper Growth plan)
You have 20,870 contacts remaining before reaching your limit
Instantly Credits Plan
Go to the Billing page
Click the Instantly Credits tab
Review your credit balance(Remaining credits/Total credits allocation)
If the tab shows "366 out of 1,500 credits," you're on the Growth Credits monthly plan (1,500 credits allocation) with 366 credits remaining.
Click 'See Usage' to see your credits history
Click 'All history' to filter by different types
Credits used: Shows usage details like AI Reply Agent, AI Sales Agent, SuperSearch enrichment, and Verification
Credits added: Shows when credits were added to your account, including purchase date, expiration date, and credits amount
Credits expired: Shows unused credits that have expired.
Monthly plans: Credits expire 2 months after purchase if unused
Annual plans: Credits expire 1 year after purchase if unused
Payments & Invoices
This section allows you to manage payment methods and view billing history for your workspace.
Calls & SMS
If you're using Instantly's calling or texting features in the CRM, this section allows you to manage phone services.
Buy Numbers
Purchase phone numbers to use for calls and SMSMy Numbers
View and manage your list of registered phone numbersBuy Phone Credit
Purchase credits to fund your SMS and calling servicesA2P 10DLC Registration
Required for SMS compliance in the U.S. A2P 10DLC (Application-to-Person 10-Digit Long Code) is the mandatory standard for US carrier-sanctioned, high-volume business texting using local 10-digit phone numbers. Skipping this can result in blocked messages or penalties.
Email Accounts & Domains
You can purchase domains and email accounts from Instantly if you don't have existing ones.
Pre-warmed accounts: Purchase already warmed-up email accounts with an established sender reputation so you can start sending campaigns on day 1
DFY Google Accounts: Purchase new domains with Google Workspace accounts.
Instantly Airmail Accounts: Purchase high-volume sending accounts powered by Airmail (Instantly's native email-sending infrastructure for cold outreach)
Pricing:
Each domain: $15 per year
Each Pre-warmed Google email account: $10 per month
Each Done-For-You Google email account: $5 per month
Each Instantly Airmail email account: $4 per month
Manage domains and email accounts purchased from Instantly in the Email Accounts & Domains section.
Get Password: Download login credentials for your DFY (Done-For-You) or Pre-warmed Google email accounts
Domain Forwarding: Manage forwarding settings to redirect leads to your primary domain
Check Purchase Date: View when each DFY domain and email account was purchased. Pre-warmed domains will show the registration date since they are existing domains
Check Status: Click the domain to check the current status of your email accounts (Active/Canceled)
Cancellation: Click the domain to cancel email accounts as needed
