The Billing & Usage section allows you to manage your Instantly subscriptions, view billing details, and check payment methods.
Click the initial name avatar in the bottom left corner.
Click 'Settings'
Navigate to 'Billing & Usage'
Billing
This section displays your current subscription details, including renewal date and billing frequency. You can manage your subscriptions by upgrading, downgrading, or canceling plans, as well as comparing different plan options.
The billing page is organized into tabs at the top, with each tab representing a different subscription type. Switch tabs based on the subscription you want to manage.
Check out the plan overview to choose the plan that best suits your needs.
Email Outreach plan
You can view your current uploaded contacts limit and usage on the billing page.
Example: 4,130 / 25,000 in the below example
Current number of contacts uploaded / Total uploaded contacts limit
You have uploaded 4,130 leads across all your campaigns
Your total uploaded contacts limit is 25,000 (Hyper Growth plan)
You have 20,870 contacts remaining before reaching your limit
Instantly Credits Plan
Go to the Billing page
Click the Instantly Credits tab
Review your credit balance(Remaining credits/Total credits allocation)
If the tab shows "900 out of 10,000 credits," you're on the Hyper Credits plan (10,000 credits total) with 900 credits remaining.
Click 'Usage' to see your credits history
Click 'All history' to filter by different types
Credits used: Shows usage details like AI Reply Agent, SuperSearch enrichment, and Verification
Credits added: Shows when credits were added to your account, including purchase date, expiration date, and credits amount
Credits expired: Shows unused credits that have expired.
Monthly plans: Credits expire 2 months after purchase if unused
Annual plans: Credits expire 1 year after purchase if unused
Payments & Invoices
This section allows you to manage payment methods and view billing history for your workspace.
Calls & SMS
If you're using Instantly's calling or texting features in the CRM, this section allows you to manage phone services.
Buy Numbers
Purchase phone numbers to use for calls and SMSMy Numbers
View and manage your list of registered phone numbersBuy Phone Credit
Purchase credits to fund your SMS and calling servicesA2P 10DLC Registration
Required for SMS compliance in the U.S. A2P 10DLC (Application-to-Person 10-Digit Long Code) is the mandatory standard for US carrier-sanctioned, high-volume business texting using local 10-digit phone numbers. Skipping this can result in blocked messages or penalties.
Email Accounts & Domains
Manage domains and email accounts purchased from Instantly.
Password
Download login credentials for your DFY (Done-For-You) or Pre-warmed email accountsDomain Forwarding
Manage forwarding settings to redirect emails from your domainsPurchase Date
View when each domain and email account was purchasedStatus
Check the current status of your domains and email accounts: Active/Canceled
Note: This section only displays domains and email accounts purchased directly from Instantly.
