This guide covers how to access your invoices and update billing details for tax and accounting purposes.
Viewing Your Invoices
You can check the invoices by following these steps:
Go to the billing page.
Select 'Payment & Invoices' tab
Scroll to the Invoices section
View all invoices with dates and amounts
Download Invoices to see details:
Amount
Invoice number
Payment date and status
Download receipts
Payment method used
Plans
Billing period covered
Note: The "Payment & Invoices" section is only visible when you have an active paid plan. If you're on a free trial or expired subscription, this section won't appear.
Done-For-You (DFY) and Pre-warmed Account Invoices
DFY and pre-warmed email account invoices are not listed in the standard Payment & Invoices section, but are automatically sent to your email after payment.
Search your mailbox for emails with the subject line: "Your receipt from Instantly #" or emails from Stripe.com.
Check your spam, junk, or promotions folder if you don't see them in your main inbox.
If you're still unable to locate the invoices in your mailbox, please contact support for assistance.
Updating Billing Details
You can update billing details like company address, VAT number, and billing email. These changes apply to future invoices only.
Navigate to the Billing and Usage tab
Select 'Payment and Invoices' section
Click 'Manage' button
On the billing management page, scroll to "Billing information" section
Click "Update information"
Edit the following fields as needed:
Billing email(You can use different emails for login and billing)
Address
City
Postal code
Tax ID / VAT number
Click 'Save' to apply changes
Changes take effect immediately for future invoices
For past invoices with incorrect details: Please contact support for corrections.
Frequently Asked Questions
How to access invoices after plan cancellation/expiration
How to access invoices after plan cancellation/expiration
Once your trial or plan expires, you won't be able to access the dashboard to view or download invoices. However, each receipt is automatically sent to your email after payment is made.
To find your invoices:
Search your mailbox for emails with the subject line: "Your receipt from Instantly #" or emails from Stripe.com
Check your Spam, Junk, or Promotions folder if you don't see invoices in the inbox
If you're still unable to locate the invoices in your mailbox, please contact support for assistance.
Can't find the invoices in the Payment & Invoices section
Can't find the invoices in the Payment & Invoices section
Invoices for Done-For-You or Pre-warmed domains and email accounts won't appear in the Payment & Invoices section. These receipts are automatically sent to your email after payment.
You can search your mailbox for emails with the subject line: "Your receipt from Instantly #" or emails from Stripe.com. Check your spam, junk, or promotions folder if you don't see them in your main inbox.