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How to Add Loom Videos to Your Campaigns

Learn how to embed Loom videos within your email sequences

Updated today

You can embed Loom videos directly in your email sequences to boost engagement.

Step-by-Step Guide

Step 1: Get Your Loom Video Code

  • Go to your Loom video's Share page in Loom

  • Click on the Embed tab

  • Click "Copy Thumbnail code"

Step 2: Add the Code to Instantly

  • In your Instantly account, go to Sequences

  • Click the "Code View" button

  • Paste the thumbnail code where you want the video to appear

The thumbnail code for your Loom video should look like this. Especially the second last line, which starts with "src". This is responsible for creating a thumbnail GIF in your email body.

Step 3: Preview

  • Click the "Preview" button

  • Choose a lead from the 'Load data for lead' field to see how the video thumbnail appears

  • Send a test email to verify everything works

  • Click the thumbnail in your test email to confirm it opens the correct Loom video


Why Videos Might Not Work

If your video thumbnail doesn't display after following these steps, check these two settings:

1. Delivery Optimization Setting

  • Go to your campaign's Options section

  • Make sure "Delivery Optimization" is disabled

    • Send emails as text-only(no HTML)

      • When enabled, this sends all emails as plain text

      • This feature strips images from all steps

    • Send first email as text-only

      • When enabled, this sends the first email as plain text

      • This feature strips images from Step 1

2. First Email Text-Only Setting

  • Make sure "Always send first email as text-only" is disabled

  • This feature strips images from Step 1 across all campaigns

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