You can customize your emails by sending a different Loom video to every lead automatically.
Step-by-Step Guide
Step 1: Prepare Your File
Create a new column in your file
Name it
videoAdd personalized videos for your leads
Step 2: Upload Your CSV to Instantly
Download your completed file
Upload it to your Instantly campaign
When mapping columns, select "Custom variable" for the video column
Step 3: Add the Video Variable to Email
Go to the Editor section
Click where you want to insert the video
Click the 'Variables' button to insert the video variable
Step 4: Preview Your Videos
Click "Preview"
Choose a lead from the 'Load data for lead' field to see how the video thumbnail appears
Send a test email to verify everything works
Click the thumbnail in your test email to confirm it opens the correct Loom video
Why Videos Might Not Work
If your video doesn't display after following these steps, check these two settings:
1. Campaign Delivery Optimization Setting
Go to your campaign's Settings → Advance Settings → Basic Deliverability section
Make sure "Delivery Optimization" is disabled
Send emails as text-only(no HTML)
When enabled, this sends all emails as plain text
This feature strips images from all steps
Send first email as text-only
When enabled, this sends the first email as plain text
This feature strips images from Step 1 only
2. Workspace Text-Only Setting
Go to Advanced Deliverability settings
Make sure "Always send first email as text-only" is disabled
This feature sends Step 1 across all campaigns as plain text
