Delete leads directly from the campaign
To remove leads from a campaign, please follow the steps below:
1. Go to the 'Leads' tab of a campaign
2. Filter leads by available options. Learn more details here.
3. Select individual or all leads to get the Delete button on the right-hand side.
4. Confirm that you want to delete the selected leads and click Delete.
Important: Deleted leads can not be recovered. It's recommended to download these leads first before deleting them.
Delete leads from the CRM
1. Delete leads in the list
- Click the target list in the CRM-> Lists section 
- Select leads - Select first x results: Download, assign, delete, and move leads 
- Select all results: Download, assign, and move leads. To prevent leads from being mistakenly deleted, the delete option has been intentionally removed when you select all results 
 
- Once we select leads, we get the ‘Row actions’ button in the top right corner 
- Then click 'Delete selected' to delete leads 
2. Download leads from the campaign in the CRM
- Click the target campaign in the CRM-> Campaigns section 
- Select leads - Select this page: Download, assign, delete, and move leads 
- Select first x results: Download, assign, delete, and move leads 
- Select all results: Download, assign, and move leads. To prevent leads from being mistakenly deleted, the delete option has been intentionally removed when you select all results 
 
- Once we select leads, we get the ‘Row actions’ button in the top right corner 
- Then click 'Download selected leads' 
Delete leads from Unibox
You can also delete a lead from Unibox by clicking the three dots(...) and selecting the "Delete lead /Add to Blocklist" option. Here are the steps:
- Open the reply in Unibox 
- Click on the three dots(...) in the top right corner 
- Select "Delete lead/Add to Blocklist" from the dropdown menu. This option allows you to: - Delete all the leads with the same domain (from the same company) 
- Delete the lead from all campaigns 
- Add this lead to the blocklist. Please note that this option will also remove this reply. 
 




