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Out Of Office leads

Managing out of office leads

Marija Zivanovic avatar
Written by Marija Zivanovic
Updated over a week ago

  1. Do out-of-office responses reflect in the analytics?

    Out-of-office responses do not show in the analytics as they are not considered actual replies, which is why they do not trigger the reply event.

  2. How to add them back into the campaign?

    To contact out-of-office leads from scratch, you would have to remove the leads and add them back to send the whole campaign all over.

  3. How to stop them from appearing in the Unibox?

    If you do not want to get auto-replies in Unibox, kindly disable "Show auto-replies in Unibox" in settings.

  4. What happens to Out of office leads when I don't have "Stop on auto-reply" enabled?

    If the “Stop on auto-reply” has not been enabled, the out-of-office leads will continue to receive follow-up emails as if the auto-reply never happened.

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