Instantly

Check this article to understand potential reasons why your email campaign might not be sending anything out yet, and how to fix it.

Why are my campaign emails not sending?

Campaign error

You have created DKIM record but it's not found in Instantly - check why this happens

DKIM not found

Check this article if you're seeing low open rates, why it happens, and how to fix it. 👨‍🔧

What to do if your 'Open Rate' is low

Why do campaign emails bounce and what you can do to stop it from happening.

Why do emails bounce?

Sending account errors/disconnected account

If you get a message "This app is blocked" when trying to connect your Google account, this article may help.

Google blocking app access

Follow these steps to reconnect your sending accounts.

Why do my Google accounts get disconnected and how to fix it

Why do my Microsoft/Office 365 accounts get disconnected and how to fix it (SMTP disabled)

Error 550 5.4.5 Daily user sending quota exceeded

Daily user sending quota exceeded

Why are replies not detected in Unibox?

Troubleshooting  

Find answers and get help from Intercom Support and Community Experts

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