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Days to wait between steps

How do we determine when to send a follow up in the sequence

Updated this week

The "wait for X days then send" feature means that after a specified number of days, the follow-up will be sent.

The delay between steps includes days (e.g. weekends or days that are not on your schedule for sending).

Example: If you set a gap of 2 days, the follow-up will be sent 2 days after step 1 was initially sent. However, it will only be sent on the next active scheduled day.

If your schedule only allows sending emails from Tuesday to Thursday and you have a 2-day gap, if step 1 is sent on Thursday, the next email will be sent on the following Tuesday, as that is the next active scheduled day.


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