Skip to main content
Days to wait between steps

How do we determine when to send a follow up in the sequence

Updated over a month ago

The "Send next message in X days" feature means that the follow-up will be sent after a specified number of days.

So if you set a gap of 2 days, Step 2 will be sent 2 days after Step 1 was initially sent. However, it will only be sent on the next active scheduled day.

Note: The delay between steps includes weekends or days that are not on your schedule for sending.

For example, your sending schedule is set for Tuesday - Thursday, and you have a 2-day gap.

  • Step 1 is sent on Thursday

  • Step 2 will be sent on the following Tuesday, as that is the next active scheduled day.

Did this answer your question?