Link Tracking monitors the number of unique leads who clicked on links in your campaign emails.
If 1 lead clicks the same link 3 times → Shows as 1 click (not 3)
If 5 different leads click once each → Shows as 5 clicks
How to Enable Link Tracking
Step 1: Set Up Custom Tracking Domain (Recommended)
Before enabling open tracking, set up a custom tracking domain for better deliverability. When a prospect clicks on your link, it will be tracked with your custom tracking domain, or if you don't have one, with the default tracking domain.
Go to the Email Accounts dashboard
Click on the email account
Navigate to the Settings section in the pop-up window
Scroll down to find the Custom Tracking Domain setting
Step 2: Enable Tracking in Your Campaign
Open your target campaign
Go to the Options section
Tick the 'Link Tracking' checkbox to enable it
Save changes
How to Check Link Clicked Activities
From Activity Tab
This section provides a comprehensive view of the leads' activities, including which steps and links were clicked, and the sending accounts used.
Open the target campaign
Navigate to the Analytics tab
Scroll down to the Activity section
Create a filter to check Link Clicked activities
Here, you can also see which link was clicked
From Leads Section
You can check link click activity for a specific lead here:
Open the target campaign
Go to the Leads tab
Click the target lead
In the pop-up window, go to Activities section
Check the Link Clicked logs
How to Check Leads Who Clicked Your Links
You can easily filter leads who clicked your links by status:
Go to the Campaign - Leads tab
Click the 'Filter' button
Select 'Link Clicked' status
View your filtered results
How to Disable Tracking for Specific Links
If you have more than one link in your email body and you don't want to track them all, you can disable tracking for specific links by adding a piece of code in the code view.
To disable tracking for any link in your email:
Open your sequence editor
Click "<> " to switch to the code view
Add this parameter to the end of your link URL:
?clicktracking=offExample HTML:
Before (tracked):
<a href="https://facebook.com/yourpage">Follow us on Facebook</a>
After (not tracked):
<a href="https://facebook.com/yourpage clicktracking=off">Follow us on Facebook</a>
There is no need to add the code "?clicktracking=off" to system-generated unsubscribe links because they are not being tracked for clicks.
Link Display Format: Hyperlinks vs. Plain Text
Link tracking works with both hyperlinked and plain text URLs, but the display format depends on your deliverability settings.
If your links appear as plain text URLs instead of clickable hyperlinks, check these settings:
1: Advanced Deliverability Settings
Always send first email as text-only
Enabled: Hyperlinks in Step 1 of all campaigns are displayed as plain text URLs
Disabled: Preserves hyperlink formatting
To display hyperlinks:
Go to Settings → Advanced Deliverability
Find "Always send first email as text-only"
Disable this setting
Save changes
2: Campaign Delivery Optimization
Send emails as text-only(no HTML)
When enabled, this sends all emails as plain text
Hyperlinks in all steps displayed as plain text URLs
Send first email as text-only
When enabled, this sends the first email as plain text
Hyperlinks in Step 1 displayed as plain text URLs
To display hyperlinks:
Open your campaign
Go to Options tab
Find Delivery Optimization section
Disable the text-only settings
Save changes
