There are two ways to stop campaign emails for a lead without deleting them.
Change the lead status
You can change the lead status to any status other than the default "Lead" status. By doing so, the sequence for this lead will be stopped automatically, so no more emails in this campaign will be sent to this lead.
Here are the steps to change the status of your leads:
Click on the lead
Change the lead status in the pop-up window
Add leads to the blocklist
You can add leads to the blocklist to prevent further emails from being sent to them. Learn more details in this guide.
Blocklists: The blocklist tab is checked both during the uploading of lead data and throughout ongoing campaigns. If leads already exist in the campaign within the workspace, we will also automatically prevent emails from being sent to them, even if they are subsequently added to the Blocklist tab.
AI blocklist Triggers: Automatically add leads to your blocklist based on the lead status or if their reply contains certain text.
Google Sheets: The Google Sheet blocklist is checked only when importing or uploading leads. Leads already in the campaign will not be skipped.
