Our system analyzes bounce data in real-time to automatically skip any known high-risk recipients (based on the data from our logs and millions of emails sent) - thus protecting emails from getting bounced, reducing your bounce rate, and helping you protect your sender reputation.
Best practice: Verify leads before upload AND keep BounceShield enabled for maximum protection.
How to Manage BounceShield
Bounce shield is enabled by default for all campaigns. If you have a specific reason to disable BounceShield:
Open your campaign
Go to Options tab
Scroll to find 'All risky emails' setting
Tick 'Disable BounceProtect'
Save changes
Understanding "Skipped" Leads
When BounceShield skips a lead, you'll see leads with "Skipped" status in your campaign.
A lead can also be skipped for the following reasons:
Blocklist: Lead is on your workspace blocklist
Lead categorized as 'Unlikely to Reply'
Lead categorized as 'Hostile Prospects'
Company Send Limit: Reached maximum sends per company/domain
