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How to Connect Your Email Accounts to Instantly

Check this article to learn how to connect your email accounts from different email providers to Instantly

We're here to help you connect your email accounts quickly and easily.

  • Click Email Accounts in the left sidebar

  • Click Add New

  • Select Connect existing accounts and choose your email provider:

    • Google

    • Microsoft

    • Other provider (IMAP/SMTP)


Connecting Google Accounts

For Google Workspace Accounts

  • Go to Email AccountsAdd New

  • Choose Google

  • Select Option 1: oAuth method

  • Follow the prompts to complete the connection (detailed instructions here)

For Personal Gmail Accounts

  • Go to Email AccountsAdd New

  • Choose Google

  • Select Option 2: App password method

  • Follow the prompts to complete the connection (detailed instructions here)


Connecting Microsoft/Office 365 Accounts

To connect your Microsoft/O365 Account, please follow the steps below:

  • Go to Email AccountsAdd New

  • Choose Microsoft

  • Enable SMTP access in your Microsoft account settings

  • Follow the prompts to complete the connection (detailed instructions here)

Important: Outlook accounts must be connected individually using the Microsoft connector with oAuth. Bulk connection is not available for Microsoft accounts.


Connecting Other Email Providers (IMAP/SMTP)

For email accounts from providers other than Google or Microsoft:

  • Go to Email AccountsAdd New

  • Choose IMAP/SMTP

  • Select your connection method:

Note: You need BOTH IMAP and SMTP protocols to be set properly to connect an email account to Instantly. It's not permitted to connect only SMTP for sending emails, as our emailing, replies detection, warm up processes also require IMAP settings.


Purchasing Domains & Email Accounts

You can purchase new domains with email accounts directly from Instantly. Select the option that works for you:


Troubleshooting Common Connection Issues

Account Already Added Error

If you see an "Account already added" error when connecting an email account, this could happen if the email is in your current workspace, another workspace you manage, or a workspace you previously used.

Learn how to resolve this error here.

Google accounts aren't visible when connecting

Try using an incognito window to prevent login session conflicts.

  • Each Google account must be connected individually, even in the same workspace

  • After configuring Instantly oAuth in your Google Workspace Admin console, simply click "Use another account" to log into other Google accounts

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