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Creating a campaign

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To create a new campaign, you can watch the full video walkthrough or follow the steps below:

  1. Go to the Campaigns dashboard.

  2. Click on “+ Add New” button on the top right.

  3. Type in the name of your campaign. We suggest adding target audience parameters such as title, industry/niche, and geo in the campaign name (e.g. Marketing Director_Advertising Agency_US) so you can more efficiently find and optimize your campaigns down the line.

  4. Click on the blue CONTINUE button, and it will bring you to the next step.


Adding Leads

You can add leads to your campaign by following the steps below:

  1. Go to the Leads section of the campaign

  2. Click the Add Leads button

  3. Choose the preferred method to upload your leads


Creating Sequences

First Email and Follow-Up Steps

Paste your body copy and subject line into the first email that your leads will be receiving.

  • Add variant: Test different subject lines and email copies to find the best performers. Learn more details here.

  • Send next message in x days: Define how many days to wait before sending the next step. Learn more details here.

  • Add step: Add a follow-up step. You can add as many follow-up steps as you’d like, although we recommend a maximum of 3-4 steps for most cold outreach campaigns.

  • Previous email's subject: Use the same subject line as the previous step

Previewing And Testing Email Steps

To preview any email in your sequence and send a test email, click on the 'Preview' button.

A pop-up will appear where you can preview the email, send test emails, or check deliverability score.

  • Preview email: Select a lead in the 'Lead data for lead' option. You can search for leads by email or name(same as in the campaign).

  • Send test emails: In the top left, you can add the email address to which you want the test email to be sent.

    • Use commas to separate the email addresses, and the test email will be sent to all the recipients listed.

    • Choose sending accounts in the Send from section in the left panel.

  • Check Deliverability Score: To check the deliverability score in the campaign, you will need to be on the Hyper Growth or Light Speed plan.


Adding And Using Variables

You can use the drop-down menu to attribute the right variable to each column in the file.

  • Predefined variables: The predefined variables include Email, First name, Last name, Job title, Company name, Personalization, Phone, Website, Location, and LinkedIn. The Email column should be mapped to the predefined 'Email' variable.

  • Custom variable: For personalized columns, map them as 'Personalization' or 'Custom variable'.

  • Do Not Import: For columns that you don't need to import to the campaign, map them as 'Do Not Import'.

For example, if you have a column with Title, it will upload that as a Custom Variable, which you can later use in the copy as {{Title}} to dynamically insert the title of that contact.

When you upload custom variables, they will show up as options when inserting variables. Simply select the custom variable you want to use from there.

Variable in the subject line

To insert a variable into the subject line, click on the bolt icon next to the top-right Preview button.

Variable in the body copy

To insert a variable into the email body, click on the 'Variable' button in the editor bar.


Adding Links/URLs

To insert a link into the email, highlight the text that you want to hyperlink or select the link icon in the bottom editor bar:


Inserting Unsubscribe Link

To add an unsubscribe link, click "+" on the bottom editing section, then click “Insert Unsubscribe Link”.


Cold Email Templates

Instantly-made Templates

If you’re not quite sure what to write, we also provide templates to get the creative juices flowing. To use Instantly-made templates, here are the steps:

  1. In your Sequence Editor, click on the Templates button.

  2. Select a category that fits your profile.

  3. Click Use template. Each template comes with a subject line, but feel free to edit it to fit your needs.

  4. The template will be added to the sequence.

  5. You can then edit the template and save the changes

Saving Your Own Custom Templates

Once you’ve created your own email copy or made adjustments to an existing template, you can save that new version as a new template for future use as well.

Here are the steps to create your templates:

  1. Type the email and subject line, or use the AI Sequence Generator feature to compose your email.

  2. Click Save --> Save as a template

  3. Type the template name and click Add Template.

  4. You will find it in your Templates view. Copy, use, or delete it from here.


Campaign Schedule

In the Schedule tab of the campaign, you can adjust the days of the week and the timing to send your campaign emails.


Campaign Options

In the Options tab of the Campaign, you can configure how each campaign behaves — from email sending rules to optimization, CRM ownership, and more. Learn more details here.

Do a final check of your campaign setup and then hit the “Launch” button.


Advanced Email Body

  • Placeholder Values: When a mail merge variable isn’t available for a lead, we replace it with an empty string. You can set a default value for such cases.

  • Spintax: Creating variations of sentences or words to generate more diverse email bodies for your leads.

  • Liquid Syntax: Use conditional logic with your email body.

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